Ft Worth Times

Businesses, schools and industries with Fort Worth Water utility accounts will soon have access to monitor and manage their water use, and pay their water bills, through the City of Fort Worth’s online MyH2O portal beginning Monday, Oct. 30.

At that time, commercial customers can register for the new, free portal.

How to register: New MyH2O portal users should have their account number, and billing cycle and route numbers ready to register. This information is on your billing statement, or call customer service at 817-392-4477 to request the information.

Why it matters: Businesses and other commercial users who had been paying their water bill online using the older Paymentus payment site will not be able to move their account information to the new MyH2O portal.

• Autopay will no longer function and must be set up again in the MyH2O portal.
• A new registration is required.
• The older payment site will not be available beginning Oct. 30.

Portal users can set up a primary company profile for easy account portfolio management and select communication preferences. Among the features, customers will be able to pay multiple accounts with one login as well as set up automatic payments for their portfolio.

Additionally, MyH2O portal users can see water usage on an hourly basis the following day.

Original source can be found here.